Report a municipal issue

Tell the municipality about a problem in your street and follow it until it’s fixed.

Report a problem in your street — lighting, cleanliness, roads or parks — with its location and a photo.

Provided by: Balady
Expected completion time: The team reviews it and confirms — follow it in My Services
Cost: Any fee is shown before you pay
Language: Arabic and English, at every step

Updated 5 days ago

How it works

1
Choose
Issue
2
Provide information
Location, Details, Contact
3
Submit
The team reviews it and confirms — follow it in My Services
4
Track
Status and next step in My Services
5
Complete
Tell the municipality about a problem in your street and follow it until it’s fixed.

Prefer to listen?

Who it’s for: Residents & Community
Eligibility: Everyone.
Expected completion time: The team reviews it and confirms — follow it in My Services
Cost: Any fee is shown before you pay
Language: Arabic and English, at every step
Accessibility: Works with screen readers, keyboard and text zoom; you can ask for help by phone.
Provided by: BaladyNational platform for municipal licences and permits
Where: Online — from anywhere

Your sign-in, language and accessibility settings stay the same throughout, and the status is kept in My Services.

Service request

Tell us what and where — a photo helps the team fix it faster.

Start serviceAbout 1 minute

With BaladySigned in? We fill in your details from My Al Munawarah.

Prefer to use Balady directly?

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