Report a municipal issue
Tell the municipality about a problem in your street and follow it until it’s fixed.
01 · Service area
City & Resident Services
The everyday side of living in Madinah: report something that needs fixing, book a hall for a family occasion, get a permit or a certificate, join a programme in your neighbourhood — and see where every request stands.
8 services7 you can complete here
Report and request
- Report an issue
- Request a collectionDummy text
Request a bulky waste collection
Get a collection slot for large items, without arranging it by phone.
Collection within 3–5 working daysFree for up to 5 items
Open My Services
Permits and certificates
- Apply for a permit
Permit for a temporary event or activity
Get permission to hold a temporary event, market or activation in the city.
- Start application
Get health certificates for food workers
Get the health certificate every food and drink worker needs — examination, course and certificate in one place.
Community and neighbourhood
- Book a spaceDummy text
Book a community hall or sports court
Leave with a confirmed booking for the space and time you need.
Confirmed straight awayFrom SAR 50 an hour; free for registered non-profits
- Join a programmeDummy text
Join a community programme
Get a place on a programme near home, with reminders before each session.
Your place is confirmed straight awayFree
- Sign up to volunteer
Volunteer in city initiatives
Give your time to a city initiative and have your hours recorded.
Not sure which one? Say it in your own words.
Around these services
Paths
LiveLive & Belong
For everyone who calls Madinah home: the services, learning, family programmes and community life that make each day easier — and ways to take part.
Explore the Path
In the City Guide