City & Resident Services
Report a municipal issue
Tell the municipality about a problem in your street and follow it until it’s fixed.
Track a request or booking
Know the status of everything you’ve asked for, in one place.
See where every request, application and booking you made on Al Munawarah stands — and what to do next.
- Provided by
- Madinah Region Development Authority
- Expected completion time
- Instant
- Cost
- Free
- Language
- Arabic and English, at every step
How it works
1
Choose
Open My Services
2
Find
Choose the request
3
Go
See its status and next action
Prefer to listen?
Before you start
- Who it’s for
- Residents & Community · Visitors & Tourism · Business & Entrepreneurship · Investment & Development · Government & Partnerships
- Eligibility
- Anyone who has used a service on Al Munawarah.
- Expected completion time
- Instant
- Cost
- Free
- Language
- Arabic and English, at every step
- Accessibility
- Works with screen readers, keyboard and text zoom; you can ask for help by phone.
- Provided by
- Madinah Region Development AuthorityLeads and publishes Al Munawarah
- Where
- Online — from anywhere
What you’ll need
- Your reference number, or sign in
You do this on Al Munawarah
Your sign-in, language and accessibility settings stay the same throughout, and the status is kept in My Services.
On Al Munawarah
Open My Services
Know the status of everything you’ve asked for, in one place.
Start serviceAcross Al Munawarah
Around this service
Related services
- Report an issue
- Book appointmentHealth & Wellbeing
Book a primary healthcare appointment
Leave with a confirmed appointment at a health centre near you — at a time that suits you.